FAQ

🧸 Frequently Asked Questions

How long does delivery take?

We ship worldwide from trusted suppliers. Most orders are processed within 48 hours and delivered in 5–15 business days, depending on your location. UK orders typically arrive in 5–8 business days. You’ll receive tracking info as soon as your order ships 📦

Can I send this as a gift?

Absolutely. Our foot warmers make the perfect cozy gift. Just enter the recipient’s address at checkout, and we’ll deliver it straight to their door 🎁

Are the foot warmers safe to use?

Yes! They’re USB-powered and low-voltage, designed for safe indoor use. Just plug into a laptop, power bank, or wall adapter and enjoy gentle warmth.

Do they fit all sizes?

Our foot warmers are designed to fit most adult foot sizes comfortably. The plush interior moulds gently to your feet for a snug feel.

Can I wash them?

Yes—the inner lining is removable and machine washable. Just unplug the USB cable before cleaning 🧼

Do you offer returns or exchanges?

We want you to love your purchase. If there’s an issue, contact us within 14 days of delivery and we’ll make it right. See our full return policy [here].

How can I contact you?

You can reach us anytime through our contact page or email us at snugghaven@gmail.com. We’re here to help and always happy to chat 💌